Shipping and handling

SHIPPING INFORMATION

The time frame of order delivery is divided into two parts:

The country Costs Shipping time
Kingdom of Saudi Arabia Orders over 100 Saudi Riyals are free
Orders less than 100 SAR will be charged according to the local price		 3-7 business days
The United Arab Emirates Orders over 100 Saudi Riyals are free
Orders less than 100 SAR will be charged according to the local price		 3-7 business days

 

 

Ownership, Terms, and Risk

We will dispatch the order within one to two business days, EXCEPT your pre-order(s). Please make sure your address details are correct, as once the parcel is on its way, we cannot redirect it. It is your responsibility to check and verify.

 

 

Notes:

  • Express Shipping is not available for P.O. Boxes and APO/FPO addresses.
  • The shipping time does not include a 1-2 day processing period required to process your order from the date your order is placed and can take longer than the expected date due to an invalid address, the customs clearance procedures, or other causes.
  • Customs duty is paid by the customer

    Check your order and shipment

    You can track your order after an email confirmation has been sent to you. You can easily check the order via the online tracking page.
    Normally if the orders have been shipped out (you have received the tracking number or your order status is completed), your orders cannot be canceled.

     

    Hibobi Ominii also handles all customer service and product returns. If you need assistance with anything, please visit the “Customer Service” section at the end of any page on our website or email us at ominii@hibobi.com .